Website Terms of Use


The wording comes into force on 07/07/2020

These Rules set out the features and services of the Website that you may use when visiting or shopping on the Website. These Rules apply to registration and use of the Website. We recommend that you print or download and keep a copy of these Rules so that you can have the information they contain, if necessary. You can always view the current version of the Rules on our website and contact us by email to receive a copy of the Rules. This document is a legally binding agreement between you, as the user of the website, and UAB Livestra, as the operator of the website

Individuals who are not registered on the Website will not be able to use certain of the Services we provide. Such persons must in any case comply with these Rules, the Privacy Policy and other conditions set out on the Website and applicable law.

By accepting these Rules, you acknowledge and warrant that you have read these Rules and other applicable terms and conditions (if any) and undertake to comply with these Rules by using the website.

  1. Definitions

1.1. The following terms used in these Rules have the following meanings:

1.1.1. Account – an account created by the Client on the website;

1.1.2. Account Suspension – actions initiated by independently or upon Seller’s notice when Customer violates these Terms, Privacy Policy and other terms and conditions provided on the Website. In the event that the use of the Client’s account is suspended, the Client is restricted from accessing and using the Services until the suspension is lifted.

1.1.3. Customer or You – a natural or legal person who uses the Website and / or Services;

1.1.4. Registered Customer – the Customer who created the Account;

1.1.5. Privacy Policy – the policy governing the processing of your personal data on;

1.1.6. Rules – these rules of use of the website and which are published on the Website;

1.1.7. – UAB “LIVESTRA”, registered office address Vasario 16-osios str. 4A-9, LT-44250 Kaunas, legal entity code 305295002, VAT payer code LT100012921210114, Republic of Lithuania, which administers the website and sells its products;

1.1.8. Seller – a natural or legal person who sells his goods and services on the Website and with whom the Customer enters into a Purchase Agreement.

1.1.9. Purchase Agreement – a purchase and sale agreement concluded between the Customer and UAB Livestra or the Seller, which is publicly announced on the Website

1.1.10. Website – the website is available at;

1.1.11. Wish List – a list of goods on the Website, compiled and stored by the Registered Customer.

1.1.12. Shopping cart – a list of goods that a Registered customer chooses and wants to purchase.

  1. Account

2.1. To receive and use certain services, you have the right to register on the website.

2.2. Registration on the website is free.

2.3. You must use your email address to create an account. You can create a single Account using a single email address.

2.4. All information you provide when creating your Account, as well as information provided through your Account or at any other time, must be accurate and correct.

2.5. By registering and / or using the Website, you represent and warrant to and the Seller that the information and / or data and / or documents you provide are accurate, valid and will remain so until you cancel your Account.

2.6. reserves the right, in its sole discretion, to refuse to allow you to create an Account without giving you a reason for such refusal.

2.7. You should not share, transfer or otherwise make your Account available to any third party while using the Website. You are solely responsible for the security and confidentiality of your login information, as well as for any actions you take on your Account.

2.8. If you notice or suspect that your login details, password or other security measures have been lost, stolen, misappropriated or any of your knowledge has been used, we recommend that you change your password. You must immediately notify of any breach, loss, or theft of your Account, passwords, or other security measures. Any unreasonable delay in notifying us may affect the security of your Account and may also render you liable for damages arising out of the use of your Account.

2.9. Upon receipt of your notice of the existence of the circumstances set forth in Clause 2.8 of these Rules, will take reasonable steps to suspend your use of and access to your Account. does not warrant that your use of the Account will be suspended immediately and is not responsible for the fact that your use of the Account has not been immediately suspended or lasted longer than you expected.

2.10. By agreeing to these Terms, you acknowledge and warrant that all activities performed on your Account (including, but not limited to, purchasing, posting, clicking, certifying relevant fields, changing information, subscribing, placing and making orders and making payments, and performing any other activities) ) is performed by you.

2.11. By using the Website, you confirm that you will comply with all applicable legal requirements.

2.12. By agreeing to these Rules, you agree to use the Website for personal purposes. Any commercial activity, including offers to buy, linking to other websites and other commercial activities on the Website is prohibited.

2.13. These Rules apply in conjunction with the Privacy Policy ( and the Purchase Agreement (

2.14. You have the right to cancel your Account at any time by submitting your request to Upon your request to cancel your Account, your access to the Account will be suspended.

2.15. If you do not renew your Account within the deadline, your Account will be deleted.

2.16. After the cancellation (deletion) of the Account, the information you have made public remains and is not destroyed.

2.17. reserves the right at any time to suspend your right to use the Account or to permanently delete it if you violate these Rules or otherwise use the Website or the services provided by illegally.

2.18. If your use of the Account has been suspended, you will not be able to purchase goods or use other services during the period of suspension.

2.19. If you have violated these Rules and your use of the Account has been suspended, you can find information about the violation and the status of your Account by contacting

  1. 3. Purchasing process

3.1. Every Customer can use the Website, regardless of whether he has registered an Account outside. Email used to register your account email address cannot be used for shopping without registration. In this case, you will be asked to log in to your Account if an email is provided. the email address will be recognized as registered on the Website.

3.2. The first purchase step for registered Customers is to log in to the Account.

3.3. When you find the product you want to buy, click on the active field “add to cart”. From there, you’ll be taken to a page where you’ll need to enter your shipping and billing information. After entering this information and selecting the desired delivery method, select the final confirmation button to complete your order.

3.4. By placing an order, you enter into an agreement with the relevant Seller of the goods (the current version of the Purchase Agreement can be found here

3.5. After payment for the ordered goods, your order will be transferred for execution to the Sellers who sell your ordered goods.

3.6. We will inform you about the status of your order by e-mail and sms.

  1. Website Content

4.1. The website provides product listings, descriptions and visualizations.

4.2. Products may be age-restricted or intended for use by persons of a certain age. By ordering an item that is subject to age restrictions, you confirm that you are of the required minimum age.

  1. Rights

5.1. reserves the right, in its sole discretion, to change, suspend or discontinue some or all of the features of the Website, as well as to change the layout of items on the Website without prior notice of the change.

5.2. reserves the right, in its sole discretion, to suspend or terminate the Website at any time without prior notice. In this case, the Seller will complete all accepted and confirmed orders, and it will no longer be possible to place new orders through the e-commerce site.

5.3. In the event of changes in the terms of service (for example, changes in market conditions, legislation, etc.), has the right to change the scope and / or manner of providing services, as well as to suspend and / or terminate their provision. If the Customer does not agree with such changes, the Customer should no longer use the services of

5.4. If Customer attempts to compromise the stability, security or failure of, reserves the right, in its sole discretion, to immediately suspend or revoke Customer’s access to the website or to terminate Customer’s Account without prior notice.

  1. Third Party Websites

6.1. The Website may contain links to third party names, brands, goods or services as well as active links to third party websites or information. The provision of such links or information to does not constitute an endorsement, endorsement or recommendation by to use such third party services or information.

6.2. is not responsible for the content of or links to third party websites provided on such websites, including media or mobile application platforms with which cooperates or otherwise interacts. is not responsible for the actions or omissions of the operators of such websites or platforms. Use of third party websites or platforms is your responsibility, and we recommend that you read the terms and conditions (including privacy policy) before using the services of such websites.

  1. 7. Confidentiality

7.1. During the provision of the Services, handles your personal, confidential and / or proprietary information, including but not limited to your personal data and / or any other information and documents you provide, as well as information relating to you and relations. We undertake to keep the information provided by you confidential and to use it only for the purposes related to the provision of services to you. The information you provide will not be used for any other purpose or disclosed to third parties that are not related to the provision of services to you.

7.2. The obligation of confidentiality applies in all cases, unless otherwise agreed or when the disclosure of information by is required by law and required by the authorized public authorities, or when such information is already in the public domain.

  1. Limitation of Liability

8.1. In the event that is held liable for the relevant violations in accordance with applicable legal requirements,’s liability is limited to the amount of direct damages incurred. To the fullest extent permitted by law,, its affiliates, its licensors, suppliers or any third parties listed on the Website shall not be liable for any incidental, consequential, criminal or other damages, lost profits or damages arising out of for lost data or termination of business due to use or non-use of the Website, systems, information, services or content under warranty, contract, tort or any other legal remedy regardless of whether is informed of the occurrence of such damage. To the extent not inconsistent with the requirements of the law, the legal remedies provided for in these Rules are exceptional and apply to the extent expressly stated in these Rules.

  1. Intellectual property

9.1. Website content, i.e. text, graphics, images, trademarks, service marks, logos and other materials are protected by copyright and other legal acts of the Republic of Lithuania and the European Union and belong to Unauthorized use of such content may infringe copyrights, trademark owners, and other rights reserved by law. By using the Website, you may not sell, modify, reproduce, display, publicly perform, distribute, create derivative works of, or otherwise use the content of the Website in any way for any public or commercial purpose. It is forbidden to use the content of the Website in any other website or online computer environment for any purpose.

9.2. By agreeing to these Terms, you acknowledge that you are aware that has exclusive rights to the trademarks. You may not use the trademark for any product, service, domain, or part of a company name, or perform any action that is inconsistent with’s exclusive rights, unless and only to the extent that grants you such rights. to the extent specified in the prior consent of These Rules do not grant you any rights other than as necessary to create a Account and use the Website. By these Terms, you agree not to take any action that deletes or destroys notices posted on the Website, including, but not limited to, notices of intellectual property rights.

  1. Complaints

10.1. If you have a complaint about or specific services, you have the right to file a complaint by contacting our customer service center. Making a complaint properly helps us differentiate it from general inquiries and responds more quickly, so please indicate what action you would like us to take when you file a complaint.

  1. Other

11.1. Applicable law. The law of the Republic of Lithuania shall apply to these Terms of Use, privacy policy, purchase and sale agreement, as well as other documents (if any). Any disagreements arising from these Rules, the privacy policy, the sales contract and other applicable documents will be resolved in accordance with the procedure established in the sales contract.

11.2. Validity. These Rules apply to your use of the Website. You will be subject to the version of the Rules in effect at the time the services are provided to you.

11.3. Changes. These Terms and Conditions are subject to change. Information about the changes is published on the website. In the event that you do not agree to the changes, you have the right to terminate the agreement with

11.4. Invalidity. If any provision of these Terms of Use is held to be invalid, unenforceable or illegal by any court or tribunal, the remaining provisions shall remain in full force and effect. A provision that has been declared invalid must be amended to ensure that it is valid, enforceable and lawful.

11.5. Execution. These Rules must be followed by you and No other party is obliged to comply with these Rules.


Loading quick view